Agency Banking Services

• A partnership between the HFC Bank, Vodafone Fiji, the Pacific Financial Inclusion Programme (PFIP) and Epay .

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• HFC Bank developed its technology platform and integrated with Vodafone’s M-PAiSA mobile wallet to provide agency and mobile banking service. This allows customers to carry out transactions either via Vodafone Fiji’s mobile network, or through Epay’s point of service (POS) machines available in Vodafone, Mr Mobile and Valuefone outlets (non-bank retail outlets offering banking and payment services).

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• Customers will be able to withdraw, deposit, transfer funds, make payments and point of sale purchases. Agency banking has the means to penetrate underserved areas, increasing the access to, and availability of, financial products and services without having to invest in ‘bricks and mortar’ bank branch infrastructure. Vodafone’s/Epay agents will act as ATMs, delivering financial services using devices such as Smart point-of-sale (POS) terminals.